Hassle is Dell doesn't present an advocate that will help buyers who tend not to get assist from their customer service. Dell is not backing their product and they will now have Costco to reply to in my circumstance as They are going to be using further more motion on my behalf.
I need anyone from The us Of The united states to Get in touch with me. I’m tired of the unresolved problems with this Personal computer. The PC had 97 viruses which the dates of set up was way in advance of I used to be the proprietor. This was my initial order of the Dell solution and I am able to ensure it will be the last.
August 31, 2015 at 9:19 pm Following receiving the so called “proper WESTERN Electronic 500 GB Harddrive†as my secondary disk drive, I used to be at last capable to setup it yesterday into my DIMENSION E 520..It was all wired in very easily and properly with no complications over the computer till I turned it on and right away crashed and now it gained’t start out or function at all……I referred to as DELL YESTERDAY AND SPOKE TO Three tech guidance workers of which just one, SUPERVISOR of Tech Help , all telling me I was Yet again sent the incorrect hard disk . One particular tech support,abruptly hung up on me when I requested for just a case or grievance selection and his name to deliver in a proper grievance to DELL CORPORATE Workplaces……Nowadays I spoke to two additional tech company folks of which just one was another supervisor in that Division, who was quite attentive and was a satisfaction to speak to and each he as well as regular tech assistance said I couldn't Utilize a five hundred GB Harddisk in my aged E 520, Just a 320 GB max. can be applied ! ! ! These gross sales people don’t even really know what the correct section or accessory to promote you !!!! And also to prime that, I get a contact from some lady named SUSAN inside the early afternoon , who statements being from DELL Company OFFICES who STATES the DELL Enterprise has no provisions to reimburse a shopper for fix of their computer and/or pay to possess it checked by a respected local maintenance shop …..SHE EMPHATICALLY goes on to say the issue is the fact I mounted THEIR “Suitable Hard disk †into my computer, and it’s essentially MY FAULT !!!!. This lady a joke and outside of contact with actuality !
Now They can be expressing it really is out of guarantee and so they gained’t support me. Not very good services, really let down. I am still wanting for someone to help me, I've a sizable circumstance file.
Following Home windows set up also, i am going through many challenges . Everytime, i work my laptop computer, i really need to encounter a person or another difficulty. Inside of a 7 days of set up of Home windows, the very first working day i operated my machine , the same day my display showed me a flash of sunshine.This was my Major trouble assertion , which was not settled following this kind of very long harassment. After i created a complaint , Mr. ANUJ MISHRA , simply updated the motorists and instructed me that it was the drivers problem. After one week , when i yet again operated my machine, I noticed that audio was not there in my device as well as the pace of my notebook has slowed right down to these types of an extent that it gets cling Once i have to transfer my facts (over 5GB). Now, next week also i really have to produce a complaint. Everytime , i Focus on my laptop , I've to write a mail to dell for a person or another issue.
Keymel Technologies,provider to significant civil building, not too long ago we had been inquire to broaden our items technologies to incorporate check over here hospitals, we would not have the skills to enter that arena Unless of course we've been mentor by an organization like Dell. Just after seeing the Charlie Rose system he was interviewing Michael Dell, he asked a matter and Michael was Talking about technologies to your medical center industries.
Dell, I ask for a refund of my money because of the following scenario and need a person a single in authority to Make contact with me at the earliest opportunity about this subject. Thanks a great deal.
September sixteen, 2015 at 2:33 pm Notebook is 2 months aged and Isn't going to Perform. Home windows updates press out each time I open up it and after a 50 percent an hour I however can use it mainly because it gained’t boot. When the display screen does randomly decided to appear up I can’t entry something as the start menu will not likely open. Dell has questioned that I “restore†my computer. Um, I do think not. It’s only two months previous. They are really denying a return.
transfer us to another Section who tells us we have to purchase a a single 12 months technological provider contract for more than $a hundred. Or, they inform us our problem is so critical we must mail our computer (notebook) to their company Division for repair. These support people today in India are qualified to generate income instead of provide complex help.
My wife is a die-hard Dell customer but, just after this fiasco, hopes to obtain ANY computer but a Dell. For anybody that is familiar with my spouse, she sticks with a business almost always if she’s content. She even confident me buy a Dell when I was ready but, now, I'll go along with another person.
February eleven, 2014 at 9:forty seven pm So I was about to rant and rave about Dells’ complete deficiency of knowledge, disrespect of people, : Nonetheless I've determined immediately after reading every one of the comments on right here and on OTHER web-sites of Dell’s less than mediocre assistance and expert services, that apparently WE AS Shoppers Tend not to Make any difference, so long as Mr. Michael Dell and the remainder of the company world are producing their thousands and thousands.
before this I had been in connection with rahesh and ronald at custermer support(case number 665674224)
Just after viewing your internet site, we would like to know if you concentrate on furnishing new or refurbished computers or university student discounts to help our students as element of your corporate supplying plan?
I called the assist number yet again and told the guidance human being I planned to communicate or simply a supervisor. She transferred me to some other Office. The one that answered reported they'd manage the issue. I was requested to go to the Dell web site. Then Enter my Company Tag ID. I used to be explained to to pick the motive force Obtain possibility. Then I was instructed to download the update to the Community Driver. Sound Acquainted, it is, as it is identical website I went to that started off this whole mess. I advised the guidance person concerning this and informed her I wouldn't pay for everything and hung up the phone.